Payment process for participants


A participant of a paid webinar can make a direct payment or complete the payment at a later point in time.


Direct payment

The registration process for a paid webinar has an extra step, which is the actual payment.

On the registration page, it will be mentioned underneath the registration fields that payment is required to view the webinar.

After registration, the confirmation page will be opened as usual. There will be a payment option added on that page.

The payment process is started by clicking on the button "PAY NOW".

As soon as the payment is confirmed, the participant will receive a payment confirmation email.


Pay at another moment

Payment can also happen on another moment.

By clicking the button "View webinar" in the confirmation- or reminder email, the payment process will be initiated again. A participant can still fulfill the payment that way.

This will be possible until the moment the webinar started.


Send payment reminder email

You can send a reminder notification to registrants that haven’t paid yet for your webinar. Very handy!

Go to edit your webinar and click on “Emails”. Then click on “+ Create email” > “Payment reminder email”.

You get the option to copy an existing template or create a new template.

Once you have edited the email you can save and send it to registrants that haven’t paid yet.

Click here for more information about editing your emails.

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