Registrations


The "Statistics" can be found in your webinar dashboard

Click on your webinar > "Statistics" > "Registration".

Here, you can view the statistics about your registration page’s performance.

At the top you’ll see a graph with the registration flow and the visitors of your registration page.

The total number of visitors and registrations with the conversion can be found below. If the conversion seems to be lacking, make sure to consider the need for some changes in your webinar funnel.


Report

Click on your webinar > "Statistics" > "Registration">  "Report".

The information below indicates how long people stay on the registration page and you will find a geographical map that shows where your registrations come from.

Also, you’ll be able to see how many of your registrations for this webinar watched another one of your webinars in the past and you will find an overview of the number of registrations via the custom registration links..

All the way at the bottom you’ll be able to see from which sources all those people arrived on your page. Very useful information for paid advertising, it helps you see if your ads are working as intended.


All registrations

Click on your webinar > "Statistics" > "Registration".

At the top, you’ll see a brief overview of who subscribed. Click on "Registrations" to go to all your registrations. When your webinar already finished, you’ll be able to see who watched it live.

You can sort your subscribers on "Name", "Email" or "Registration date" by clicking on those categories..

Click on "More details" for to see extensive statistics for each individual registration. For example, you’ll be able to see their registration date, watchtime, unique URL, and more. A viewer needs to watch at least 30 seconds to be eligible for registered watchtime.


Export registrations

Click on your webinar > "Statistics" > "Registrations" > "Subscriptions".

Next, click on "Export all registrations to .CSV" to export the data of all your registrations.

In the .CSV file you’re able to filter, here you’ll find some more information about how to filter data in Excel.


Resend confirmation email

It could happen a subscriber lost their (required) registration email. Make sure to calm them down, give them some extra love and send over the confirmation email again to the individual subscriber.

To do this, click on your webinar > "Statistics" > "Registration" >"Subscriptions".

Next, choose “More details” for that individual and at the bottom, click on "Subscriber options" > “Resend confirmation email”.


Unsubscribe registration

Click on your webinar > "Statistics" > "Registration" >"Subscriptions".

Next, choose “More details” for that individual and at the bottom, click on "Subscriber options" > “Unsubscribe registration”\

The unique watchlink for this subscriber will no longer work, and the person will no longer be able to watch the webinar. You’ll still be able to see their personal details, with the notification they decided to unsubscribe.


Anonymize registration

After the live webinar ended, you have the ability to anonymize your registrations.

To do this, click on your webinar > "Statistics" > "Registration" >"Subscriptions".

Next, choose “More details” for that individual and at the bottom, click on "Subscriber options" > "Anonymise registration".

A pop-up with some information will appear, click on “Ok” to anonymise the registration. Or, click on “Cancel” to go back.

Click here for more information about how to anonymize a broadcast.


Remove registration

Click on your webinar > "Statistics" > "Registration" >"Subscriptions".

Next, choose “More details” for that individual and at the bottom, click on "Subscriber options" > “Remove registration”.

The unique watch link for this subscriber will no longer work, and the person will no longer be able to watch the webinar. You’ll also no longer be able to see their personal details, which will be removed as well.


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