Viewers


The "Statistics" can be found in your webinar dashboard

Click on your webinar > "Statistics" > "Viewers".

At the top, you’ll find the engagement graph, this graph will show exactly how many viewers have been present minute to minute.

If the number of viewers is lacking, check if you need to do some adaptations somewhere.


Report

Click on your webinar> "Statistics"> "Viewers"> "Reporting"

The viewers ratio shows the number of people that registered and actually showed up.

To determine the involvement of participants, make sure to check out the interaction ratio. This percentage shows if participants responded to a poll or asked a question using the chat.

You’re able to see the average watchtime of the participants and which percentage of people were present from the start, and which percentage of people stayed until the end.

Viewers

At the top you’ll see a brief overview of who watched the webinar. Click on "Viewers" to go to all your viewers.

You can sort viewers by "Name", "Email", "Watched live", "Watchtime", "Watched replay" or "Watchtime replay" by clicking on those categories.

Click on "More details" for a registration to view extensive statistics, e.g. registration date, watchtime, unique URL, and more. A viewer needs to have viewed a webinar at least 30 seconds for watchtime to be counted.

Click on "Export all viewers to .CSV" to export the data of all your viewers. In the .CSV file you’re able to filter, here you’ll find more information on how to filter data in Excel.


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