General terms and conditions WebinarGeek

Date: May 2025

Version: 2.2

These are the general terms and conditions of WebinarGeek, established at Chroomstraat 12 in Zoetermeer and registered with the Chamber of Commerce under number 68420765.

These general terms and conditions apply to every agreement entered into by WebinarGeek with its customers.

1. Definitions

The capitalized terms in these general terms and conditions shall have the meanings assigned to them (both in singular and plural):

1.1. Account: The User’s personal account through which he or she gains access to the Service.

1.2. General Terms and Conditions: These present terms.

1.3. Data: All data stored by the User via the Services or provided by the User to WebinarGeek for processing using the Services.

1.4. Services: All services that WebinarGeek provides under the Agreement, including but not limited to a Software-as-a-Service (SaaS) solution for independently organizing webinars as described on the Website.

1.5. User: A natural or legal person acting in the exercise of a profession or business who has registered on the Website and with whom WebinarGeek enters into the Agreement.

1.6. Intellectual Property Rights: Rights (of intellectual property), including but not limited to copyrights, database rights, domain names, trade name rights, trademark rights, design rights, neighboring rights, patent rights, and rights to know-how.

1.7. Office Hours: From 09:00 to 17:00 CET on business days. Business days are defined as Monday through Friday, excluding recognized Dutch public holidays and days that WebinarGeek has announced in advance it will be closed.

1.8. Materials: All websites, (web) applications, brand identities, logos, brochures, folders, leaflets, signage, advertisements, marketing and/or communication plans, concepts, images, texts, sketches, documentation, advice, reports, and other creations of the mind, as well as preparatory materials and the data carriers on which such materials are contained, within the scope of delivering the Services.

1.9. Agreement: The agreement between WebinarGeek and the User pursuant to which WebinarGeek shall (have) deliver(ed) the Service, and of which the General Terms and Conditions form an inseparable part.

1.10. Party/Parties: The User and WebinarGeek, jointly or individually.

1.11. Trial Period: The initial period of fourteen (14) days during which the User may use the Service free of charge and without obligation.

1.12. Written: In this Agreement, “written” also includes communication by email, provided the identity of the sender and integrity of the content are adequately established.

1.13. Confidential Information: Non-public information relating to one or both Parties and information that is marked confidential by a Party or that should reasonably be considered confidential due to its nature or the circumstances of disclosure.

1.14. Data Processing Agreement: The data processing agreement included as Appendix 1, setting out the rights and obligations regarding the processing of personal data.

1.15. WebinarGeek: WebinarGeek B.V., located at Chroomstraat 12 in Zoetermeer and registered with the Chamber of Commerce under number 68420765.

1.16. Website: The website of WebinarGeek, accessible via the domain www.WebinarGeek.com, including associated subdomains.

2. Formation, Interpretation of the Agreement, and Hierarchy

2.1. These General Terms and Conditions apply to all offers, including quotations, made by WebinarGeek, the performance of work by or on behalf of WebinarGeek, and the execution of (future) Agreements.

2.2. The User can request the Services of WebinarGeek directly by creating an Account on the Website. The Agreement with the User is concluded upon the User’s completion of the online ordering process and payment.

2.3. The User may also request WebinarGeek to issue a quotation or other Written offer. In such case, the Agreement is concluded once the User accepts WebinarGeek’s offer.

2.4. The applicability of any purchasing or other terms and conditions of the User is expressly excluded.

2.5. The application of Articles 227b(1) and 227c of Book 6 of the Dutch Civil Code is excluded.

2.6. Provisions or conditions set by the User that deviate from, or are not included in, these General Terms and Conditions will only apply to the Agreement if the Parties have expressly agreed to them in Writing.

2.7. The Agreement may consist of multiple components and documents, which shall apply cumulatively unless stated otherwise. In the event of inconsistencies, the following order of precedence shall apply (from highest to lowest priority):

  • Any additional documentation and agreements;

  • The Data Processing Agreement (Appendix 1);

  • The General Terms and Conditions;

  • Any other annexes.

3. Execution of the Agreement

3.1. After the Agreement has been concluded, WebinarGeek will make every effort to begin execution as soon as possible. Any (delivery) timeframes communicated by WebinarGeek are indicative and not to be considered strict deadlines.

3.2. The User shall provide all reasonable support necessary and desirable to enable timely and correct delivery of the Services. In any case, the User shall provide all information that WebinarGeek indicates is required, or that the User should reasonably understand is necessary for the execution of the Agreement.

3.3. WebinarGeek will make every effort to consider requests from the User during the execution of the Agreement. If a request from the User cannot be honored, WebinarGeek will provide a reasoned explanation.

3.4. WebinarGeek has the right to engage third parties in the execution of the Agreement. In such case, the terms and conditions of that third party will apply to (the use of) those products and/or services in addition. Any related costs will only be charged to the User if agreed in advance.

3.5. Users may not use the Service to upload unlawful material (material that the User is not permitted to possess under the law, or material that infringes the rights of third parties).

3.6. The User guarantees the accuracy and completeness of all information provided by or on behalf of them to WebinarGeek. WebinarGeek has the right, but not the obligation, to verify this information for accuracy and completeness.

3.7. If the User fails to provide the cooperation described above, or if the information provided proves to be inaccurate or incomplete, WebinarGeek is entitled to suspend the Services until the User provides the requested cooperation or the necessary information.

4. Trial period

4.1. The Trial Period grants the User free access to the Service from the moment it is activated via the User’s Account.

4.2. The Trial Period is intended to allow a new User to try out WebinarGeek’s Service. WebinarGeek reserves the right to determine, at its sole discretion, whether a User qualifies for the Trial Period and may impose restrictions on use and/or conditions to prevent abuse of the Trial Period.

4.3. Access to the Service ends automatically after the Trial Period. To continue using the Service, the User must enter into an Agreement through their Account.

4.4. After the Trial Period ends, Data will be retained in the User’s Account for fourteen (14) days unless a new Agreement is concluded. If a new Agreement is concluded, the Data becomes immediately accessible again.

5. Account

5.1. The Service enables the User to organize webinars in a simple way. The Service is accessible by logging into the User’s Account.

5.2. To use the Service, the User must create an Account by registering on the Website. The Account is accessible via a self-selected username and password.

5.3. An Account and its login credentials are strictly personal and may not be shared with or transferred to another person. The User must keep the login credentials confidential.

5.4. WebinarGeek may assume that all actions performed via the Account after login with the associated username and password occur under the direction and supervision of the User. The User is therefore liable for all such actions.

5.5. If there is any suspicion of misuse of the Service, the User must immediately notify WebinarGeek and change the login credentials.

5.6. Communication regarding existing, modified, or newly concluded Agreements via the Account will be sent to the email address associated with the Account. The User declares that the email address provided to WebinarGeek is suitable for such communication and is under the User’s sole control. The User is obliged to promptly update their email address or other relevant information (such as name, address, or bank account number) via the Account if it changes.

5.7. Users are required to treat the login credentials for the Service with due care, as a prudent administrator would. If the Customer suspects that a third party has access to a User’s login credentials, the Customer must notify WebinarGeek immediately.

6. Rules of Use

6.1. The User guarantees that the Services will not be used for activities that violate any applicable laws or regulations. Additionally, it is explicitly prohibited (regardless of legality) to offer or distribute Materials via the Services that:

  • 6.1.1. contain malicious content (such as malware or other harmful software);

  • 6.1.2. infringe on third-party rights (such as Intellectual Property Rights), or that are defamatory, slanderous, offensive, discriminatory, or inciting to hatred;

  • 6.1.3. contain information about or that could assist in violating the rights of third parties, such as hacking tools or explanations related to cybercrime;

  • 6.1.4. include hyperlinks, torrents, or references to (locations of) Materials that infringe on copyrights or other intellectual property rights; or

  • 6.1.5. contain child pornography, bestiality pornography, or animations thereof, or are clearly intended to help others locate such Materials.

6.2. It is also prohibited to use the Service in a manner that causes nuisance or inconvenience to others. This includes, but is not limited to, using custom scripts or programs or making excessive requests to the Service.

6.3. If WebinarGeek detects or reasonably suspects that the User violates the above or legal provisions, or receives a complaint, WebinarGeek will issue a warning to the User. If this does not lead to a satisfactory resolution, WebinarGeek may intervene directly to stop the violation. In urgent or serious cases, WebinarGeek may intervene without prior warning.

6.4. WebinarGeek may recover damages resulting from violations of these rules from the User. The User indemnifies WebinarGeek from all third-party claims relating to damages caused by violations of these rules of use.

6.5. The User guarantees that the Services will not be used for third-party activities without WebinarGeek’s express consent. If the User wishes to use the Services for third parties, they may be eligible for WebinarGeek’s partner model.

6.6. The User guarantees that the Services will be used in accordance with fair use principles. Fair use is defined as no more than twice the amount of data traffic and storage compared to other Users in a similar situation.

7. Notice and Takedown

7.1. If WebinarGeek is notified that Data stored or distributed using the Services infringes on third-party rights, is otherwise unlawful, or violates the Agreement, WebinarGeek will, where possible, inform the User of the complaint or violation as soon as possible. In urgent cases, WebinarGeek may act immediately (e.g., by removing the Data or partially/fully blocking the Service), and will inform the User afterward where feasible. In exceptional cases, WebinarGeek may decide not to inform the User.

7.2. WebinarGeek is not liable for any damages suffered by Users or third parties as a result of Data removal or blocking access to the Service (or part of it) under this notice-and-takedown procedure.

7.3. WebinarGeek is entitled to disclose the name, address, and other identifying details of the User and/or relevant end User to a third party alleging infringement, or to competent authorities, if:

7.3.1. WebinarGeek is required to do so under applicable law or regulation (e.g., by court order); or

7.3.2. WebinarGeek believes there is sufficient indication that the User acted unlawfully and caused harm to the third party, the third party has a legitimate interest in obtaining the data, there is no less intrusive way to obtain it, and the interests involved support the disclosure.

7.4. If there is potentially criminal Data involved, WebinarGeek is entitled to report this to authorities. WebinarGeek may share Data and all relevant User information with law enforcement and comply with any related investigative requests.

7.5. WebinarGeek, as an intermediary, is not liable for the Data that Users disseminate using the Service. The User indemnifies and holds WebinarGeek harmless from all third-party claims, charges, or legal proceedings related to the content of the Data or information the User posts or distributes through the Service.

8. Onboarding

8.1. If the User has opted for onboarding, WebinarGeek will provide it as agreed between the Parties. During the onboarding, the User will provide all necessary cooperation and respond to reasonable requests from WebinarGeek.

8.2. Onboarding is carried out based on the applicable rates published on the Website.

8.3. All prices listed on the price list displayed on the WebinarGeek Website are subject to programming and typographical errors.

8.4. Onboarding takes place at a location designated by WebinarGeek. WebinarGeek reserves the right to change the content, location, and dates/times of the onboarding. The User will be notified no later than two (2) weeks before the start of the onboarding.

8.5. Cancellation of onboarding by the User is only possible if WebinarGeek is notified in Writing at least two (2) weeks before the scheduled start.

8.6. If the User cancels, any preparation costs already incurred will be charged.

9. Availability and Maintenance

9.1. WebinarGeek aims to keep the Service available as much as possible but offers no guarantees in this regard.

9.2. If, in WebinarGeek’s judgment, the functioning of its systems or network or that of third parties is endangered—e.g., due to a (D)DoS attack or malware—WebinarGeek has the right to take all measures it reasonably deems necessary to avert the threat and limit or prevent damage. This may result in reduced availability.

9.3. WebinarGeek aims to keep its software and firmware up to date but is partially dependent on its suppliers. WebinarGeek reserves the right not to install certain updates or upgrades if it deems they are not beneficial to the Services’ performance.

9.4. Performing updates and upgrades may result in temporary unavailability or limited accessibility of WebinarGeek’s systems and networks. WebinarGeek will make efforts to carry out maintenance outside of Office Hours as much as possible and will notify the User of planned maintenance in advance if it is expected to cause inconvenience.

10. Helpdesk

10.1. WebinarGeek will provide a reasonable level of support to the User for general practical and technical questions related to the Services.

10.2. General information about the Services is made available on the Website. If this information does not answer the User’s question, the User can contact WebinarGeek’s helpdesk, which is accessible via the Account.

10.3. WebinarGeek aims to handle helpdesk requests within a reasonable time. However, the resolution time may vary, as the nature and complexity of requests may differ.

11. Intellectual Property Rights

11.1. All Data remains the property of the User. WebinarGeek will not claim ownership. The User grants WebinarGeek a non-transferable, sub-licensable (as far as necessary), license to use the Data for the duration of the Agreement solely for the purpose of delivering the Services.

11.2. All Intellectual Property Rights to the Services and Materials provided by WebinarGeek under the Agreement remain the property of WebinarGeek or its licensors.

11.3. WebinarGeek grants the User a non-exclusive, non-transferable right to use the Services and Materials only to the extent arising from the Agreement or otherwise granted in Writing. These rights are valid only within the User’s organization, are non-sub-licensable to third parties (including the User’s customers), and are valid for the duration of the Agreement.

11.4. The User is not permitted to modify the Materials and has no right to access or receive a copy of the source files of any software provided by WebinarGeek. Reverse engineering, decompilation, or similar actions to access source code are expressly prohibited, except where permitted by mandatory law.

11.5. WebinarGeek may implement technical measures to protect the Materials. If such protection is in place, the User is not allowed to circumvent or remove it.

11.6. The User is not permitted to remove or alter any copyright, trademark, trade name, or other Intellectual Property Right notices in the Materials.

12. Liability and Force Majeure

12.1. WebinarGeek’s liability for damages resulting from a failure to fulfill the Agreement, unlawful acts, or otherwise is limited to the amount paid out by WebinarGeek’s insurer.

12.2. If the insurer does not pay (in full), WebinarGeek’s liability for the remaining damage is limited to the amount, excluding VAT, that the User owed under the Agreement during the six (6) months preceding the event causing the damage. A series of related events will be considered a single event.

12.3. WebinarGeek is only liable for direct damages due to an attributable failure to fulfill the Agreement. Direct damages are exclusively defined as:

  • 12.3.1. damage to tangible property (“property damage”);

  • 12.3.2. costs to terminate or contain a data breach;

  • 12.3.3. costs for remediation to prevent data loss and/or further breaches of integrity;

  • 12.3.4. reasonable and demonstrable costs the User incurred to prompt proper fulfillment of the Agreement by WebinarGeek;

  • 12.3.5. reasonable costs for determining the cause and extent of the damage, insofar as related to the direct damage described here;

  • 12.3.6. reasonable and demonstrable costs incurred by the User to prevent or limit such direct damage;

  • 12.3.7. reasonable and demonstrable costs to have the performance of the Agreement properly executed after all.

12.4. WebinarGeek is not liable for any other damages.

12.5. Any limitations or exclusions of liability in the Agreement do not apply in cases of (1) intent or deliberate recklessness by WebinarGeek’s executive management, or (2) death or physical injury.

12.6. WebinarGeek cannot be held to fulfill any obligation under the Agreement if prevented by force majeure. WebinarGeek is also not liable for any damages resulting from such situations.

12.7. Force majeure includes, but is not limited to: power outages, internet or telecommunications failures, cyberattacks (including DDoS), malware incidents, civil unrest, mobilization, war, terrorism, strikes, import/export restrictions, supply chain disruptions, fire, and flooding.

13. Privacy and Security

13.1. WebinarGeek will make every effort to secure the Service against misuse and unauthorized access to User data.

13.2. In performing the Agreement, WebinarGeek processes personal data on behalf of the User, with the User acting as the data controller and WebinarGeek as the processor. The User is responsible for informing data subjects and ensuring there is a legal basis for WebinarGeek to process personal data.

13.3. WebinarGeek is not responsible if the User fails to inform data subjects correctly or at all.

13.4. Since WebinarGeek processes personal data on behalf of the User, the terms of the Data Processing Agreement (Appendix 1) apply.

14. Confidentiality

14.1. Both Parties shall keep Confidential Information strictly confidential and use it only as necessary for the execution of the Agreement. This obligation also applies to their employees and any third parties involved in fulfilling the Agreement.

14.2. The receiving Party shall protect Confidential Information with the same level of care it applies to its own confidential information, but at a minimum with reasonable care.

15. Pricing and Payment Terms

15.1. Use of the Service is subject to a periodic fee, as detailed on the Website, in the offer, or in any Written quotation.

15.2. Any mention of rates or similar language in these General Terms and Conditions refers to the most current rates published by WebinarGeek.

15.3. WebinarGeek will invoice all amounts due and is entitled to invoice in advance and electronically. If the User disputes an invoice (or the amount), this does not suspend their obligation to pay.

15.4. The payment term for all invoices is fourteen (14) days unless otherwise stated on the invoice or agreed in Writing.

15.5. If an invoice is not paid within the payment term, WebinarGeek will send a reminder requesting payment within seven (7) days. If not paid, a second reminder follows, requiring payment within five (5) days. If still unpaid:

  • 15.5.1. WebinarGeek may suspend the Services in whole or in part, without liability for resulting damages;

  • 15.5.2. The User owes statutory interest for commercial transactions and is fully liable for all extrajudicial and legal collection costs, including those of lawyers, legal advisors, bailiffs, and collection agencies.

15.6. WebinarGeek may increase its prices annually by either (i) five percent (5%) or (ii) a percentage equal to the rise in the consumer price index (CPI) as published by Statistics Netherlands (CBS) for the prior year. If the CPI is discontinued, a comparable index will be used.

15.7. In the event of supplier-related cost increases, WebinarGeek may pass these on to the User without giving rise to a right of termination.

15.8. The User is not entitled to terminate the Agreement based on the price increases mentioned in Articles 15.6 and 15.7. For other price increases, the procedure in Article 18.3 applies.

15.9. If a price was based on User-provided data that proves to be incorrect, WebinarGeek is entitled to adjust the price, even after the Agreement has been concluded.

15.10. All claims by WebinarGeek become immediately due if the User is declared bankrupt, files for or is granted a suspension of payments, ceases operations, or undergoes liquidation.

16. Duration and Termination

16.1. The duration of the Agreement is defined within the Agreement itself. If not specified, it is considered a fixed-term contract for one (1) year, which is automatically extended for successive one-year terms.

16.2. The User may terminate the Agreement at any time. Termination does not entitle the User to a refund of any fees already paid to WebinarGeek. However, the User retains access to their Account for the remaining duration under Article 16.1.

16.3. WebinarGeek may suspend or terminate the Agreement immediately in Writing, without prior notice of default, if the User breaches a material obligation, files for or is declared bankrupt, requests or is granted suspension of payments, ceases business operations, or is liquidated.

16.4. Upon termination of the Agreement, all outstanding amounts become immediately due. Termination does not nullify previously invoiced amounts. The User may only dissolve the portion of the Agreement that has not yet been executed.

16.5. Upon termination of the Agreement, WebinarGeek will automatically delete all User Data within six (6) weeks.

17. Backup and Exit

17.1. WebinarGeek regularly creates backups of Data stored on its systems. The User cannot request individual Data recovery from WebinarGeek.

17.2. Backups may be destroyed at any time after termination or dissolution of the Agreement.

17.3. Upon valid termination of the Agreement, WebinarGeek will, upon request (submitted before or at the time of termination), assist with the transfer of Data to another service provider. This assistance is limited to what WebinarGeek makes technically available. All costs for such transfer are borne by the User.

18. Miscellaneous Provisions

18.1. The User may submit complaints about WebinarGeek’s services via the support chat on the Website or via the Account.

18.2. This Agreement is governed by Dutch law. All disputes will be submitted to the competent court in the district where WebinarGeek is established.

18.3. WebinarGeek has the right to unilaterally amend or supplement the Agreement. Changes will be announced at least thirty (30) days before they take effect. The User may terminate the Agreement effective on the date the change becomes applicable.

18.4. If any provision of the Agreement proves to be void or otherwise invalid, this does not affect the validity of the entire Agreement. The Parties will agree on a replacement provision that reflects the original intent as closely as possible.

18.5. The User may only transfer its rights and obligations under the Agreement to a third party with prior Written consent from WebinarGeek — this includes in cases of merger or acquisition.

18.6. WebinarGeek may transfer its rights and obligations under the Agreement, in whole or in part, to a parent, sister, or subsidiary company, or to a third party in the event of a merger or acquisition. WebinarGeek will notify the User in advance

19. Translation Disclaimer

This translation of our Terms and Conditions is provided for your convenience. Please note that the original Dutch version is the legally binding document. In the event of any discrepancies or differences in interpretation between the Dutch version and this translation, the Dutch version shall prevail.

Appendix 1: Processing agreement

This Data Processing Agreement sets out the terms for processing Personal Data. All definitions used in the General Terms and Conditions of WebinarGeek apply here as well. The General Terms and Conditions of WebinarGeek also fully apply to this agreement.

1. Definitions

1.1. “GDPR” refers to the General Data Protection Regulation and all related or successor legislation.

1.2. Terms defined in the GDPR have the same meanings here unless explicitly defined otherwise.

1.3. The User is the Controller as defined in Article 4(7) GDPR.

1.4. WebinarGeek is the Processor as defined in Article 4(8) GDPR.

1.5. “Personal Data” refers to data relating to the Controller or its employees, customers, or other relations.

1.6. “Sub-Processor” refers to any person or legal entity, other than WebinarGeek’s staff, engaged by WebinarGeek to process Personal Data on its behalf.

2. Purpose of Processing

2.1. WebinarGeek shall process Personal Data on behalf of the User under the terms of this agreement.

2.2. Processing shall only occur in connection with performance of the Agreement, or purposes reasonably related to it. The objective is to facilitate webinar hosting through WebinarGeek’s software.

2.3. WebinarGeek shall not process Personal Data for any other purpose than specified by the User. However, it may process anonymized data for quality and statistical purposes.

2.4. WebinarGeek will not make independent decisions about the Personal Data, including providing it to third parties or determining retention periods. The User retains full control over the data.

2.5. Categories of data and data subjects are listed in Annex 1: Specification of Personal Data.

3. Obligations of WebinarGeek

3.1. WebinarGeek will process Personal Data properly and carefully in accordance with applicable laws.

3.2. These obligations also apply to anyone processing Personal Data under WebinarGeek’s authority.

3.3. WebinarGeek will assist the User with GDPR obligations such as DPIAs (Data Protection Impact Assessments), and may charge its standard hourly rates.

3.4. WebinarGeek will maintain a processing activity register as required under Article 30 GDPR.

3.5. If an instruction from the User appears unlawful, WebinarGeek will notify the User promptly.

4. Data Transfers

4.1. WebinarGeek may process data inside or outside the European Economic Area (EEA), provided Sub-Processors guarantee adequate protection under Chapter V GDPR.

5. Division of Responsibility

5.1. The User ensures there is a lawful basis for storing Personal Data via the Services.

5.2. WebinarGeek is responsible only for processing under this agreement, under User instruction.

5.3. WebinarGeek provides tools to help Users meet their GDPR obligations, such as anonymizing data or handling data subject requests.

5.4. The User guarantees that data processing does not violate any third-party rights.

6. Use of Sub-Processors

6.1. WebinarGeek may engage Sub-Processors and the User consents to those listed in the Sub-Processor overview.

6.2. WebinarGeek will notify the User of any changes to this list.

6.3. The User may object in Writing within fourteen (14) days if there are valid reasons. Parties will seek a solution.

6.4. If no agreement is reached, WebinarGeek may proceed, and the User may terminate the Agreement effective on the date of implementation.

6.5. Silence after fourteen (14) days implies consent.

6.6. WebinarGeek ensures Sub-Processors are contractually bound by similar obligations.

6.7. A list of Sub-Processors is maintained on the Website and will be kept updated.

7. Security

7.1. WebinarGeek will take appropriate technical and organizational measures, considering state-of-the-art practices and risks, to ensure adequate protection under Article 32 GDPR.

7.2. The information security policy will be periodically reviewed and adjusted if necessary.

7.3. Parties must inform each other of any suspected vulnerabilities.

7.4. The User may only supply data to WebinarGeek after verifying that proper safeguards are in place.

8. Data Breaches

8.1. The User remains responsible for notifying data protection authorities and affected individuals in case of a data breach. WebinarGeek will notify the User without undue delay.

8.2. WebinarGeek will provide, where available, the following details:

Nature of the breach, categories of data subjects and Personal Data affected;

Contact information for the Data Protection Officer or other contact person;

Likely consequences;

Measures taken to address or mitigate the breach.

9. Data Subject Requests

9.1. If a data subject contacts WebinarGeek, their request will be forwarded to the User. WebinarGeek may inform the subject of this.

9.2. WebinarGeek will assist with such requests upon User request. Each Party bears its own costs.

10. Audit Rights

10.1. The User may commission an independent auditor bound by confidentiality to verify compliance.

10.2. Audits may only occur after reviewing WebinarGeek’s audit reports and with valid justification.

10.3. Audits must be based on specific, Written concerns and cannot occur earlier than four weeks after notice.

10.4. WebinarGeek will cooperate and provide reasonable access to information and personnel.

10.5. Parties will assess audit findings together and determine if any changes are necessary.

10.6. Costs are borne by WebinarGeek only if non-compliance is found. Otherwise, the User bears its own costs.

Annex 1: Specification of personal data

Types of Personal Data processed:

  • First name

  • Email address

  • IP address

  • Any data provided via custom input fields defined by the User

Data Subjects:

  • Individuals wishing to participate in webinars organized by the User.