LearnProduct updatesProduct Update: Restricted Chat, Channel Updates, and More

Product Update: Restricted Chat, Channel Updates, and More

Caroline

Caroline

04 September 2025 - 4 min

Text saying "The Product Update September" and a pop-up about "Public chat settings" with options: Disabled, Restricted, Public.

Another month, another round of updates designed to help you host smoother and smarter webinars without adding complexity. Let’s walk through what’s new and how these changes support the way you work.

A Quieter, More Controlled Public Chat

Not every webinar needs a flurry of chat messages. Sometimes, you just want to share important updates or answer questions without the distraction of a busy chat stream. With the new Restricted Mode in the Public Chat, only your webinar team can post messages. Attendees can still read everything, but the conversation stays focused and fully under your control.

Benefits:

  • Share real-time updates without getting buried in chatter

  • Keep the experience clean, especially for large or formal sessions

  • Maintain full control over what’s shown in the chat

gif showing off the public chat

Put Your Best Webinars Front and Center

Your Channels just got more customizable. You can now set the order of your on demand webinars, so you decide which sessions appear first on your webinar channel. Whether it’s a lead magnet, a training series, or your latest release, you control what gets the spotlight.

Benefits:

  • Highlight your most important or high-converting webinars

  • Give new viewers a curated experience

  • Keep your content organized and relevant

gif showing off reordering webinar channel

Smarter Localization, More Inclusive Webinars

We’ve made localization more intelligent and easier to use. First, your Q&A questions can now be automatically translated into your webinar language, removing barriers between hosts and attendees. Second, you can add caption hints, so names and key terms are always spelled the right way, even if they’re brand-specific or unusual.

Benefits:

  • Make your webinars more accessible to global audiences

  • Avoid awkward translations or misspelled brand names

  • Deliver a polished, professional experience for every viewer

Want to See It All in Action?

Join us on September 17 for our next Product Update webinar. We’ll show you these new features in action, walk you through how to get the most out of them, and give you a look at what’s coming next.

Save your spot, bring your questions, and come see what’s new.

Product Update Webinar on September 17 @ 2 PM
Save my seat
default

Related articles